Updated IRC FAQ (markdown)

Lauri Ojansivu 2018-11-07 18:06:07 +02:00
parent fc56b532e0
commit 0420867f72

@ -15,4 +15,98 @@ and no one is answering
it will make win time for users
[12:58:24] <gros> and again I don't whine, thanks for the great Wekan :)
```
A: Very often when I look at questions at IRC channel, the person that asked question is not on channel anymore. That makes very hard to answer. So, I will add answers to this FAQ. I will keep IRC available, there is no plans to close IRC channel. Many prefer IRC, because IRC takes much less RAM than [webbrowser/mobile Wekan chat](https://chat.vanila.io/channel/wekan). I usually have IRC client always open, but if I'm not online, I don't see your question. If getting answer is important, [add new GitHub issue](https://github.com/wekan/wekan/issues) or get [Commercial Support](https://wekan.team/commercial-support/index.html).
A:
- Fastest: If you want fast answers, get [Commercial Support](https://wekan.team/commercial-support/).
- Medium speed: If you have time to wait, [add new GitHub issue](https://github.com/wekan/wekan/issues).
- Slow: [Wekan Community Chat with webbroser and mobile Rocket.Chat](https://chat.vanila.io/channel/wekan)
- Slowest: If you want to chat on IRC, please stay at IRC idling, and ask question again also at some other day. Sometimes there is Internet connectivity issues, if it looks like xet7 is not online. IRC is very nice, some Wekan users prefer it.
Q:
```
[16:18:47] <k_sze> Does anybody have an idea why I can send e-mail from Wekan
to my personal domain, but not to a Gmail address?
[17:34:16] <k_sze> And now Wekan doesn't actually work. I set it up from Snap on Ubuntu 18.04.
[17:34:32] <k_sze> (Wekan doesn't work after I reboot Ubuntu)
[17:38:51] <k_sze> Like, I get 502 Bad Gateway from my nginx reverse proxy
```
A: Did you set your domain SPF records (as TXT records) and DKIM records on your SMTP server? Problem is not in Wekan, it's your SMTP server. For example AWS SES works. Also see [Troubleshooting Email](https://github.com/wekan/wekan/wiki/Troubleshooting-Mail).
Q:
```
[03:32:12] <ajay> Hi can anyone tell me how to integarte wekan in other applications
[03:32:50] <ajay> i am want to integrate it in QGIS for task management
[03:33:01] <ajay> *i want
```
A: Use [Wekan REST API](https://github.com/wekan/wekan/wiki/REST-API). For example, see [Wekan Gogs integration](https://github.com/wekan/wekan-gogs). You can also use [Outgoing Webhooks](https://github.com/wekan/wekan/wiki/Outgoing-Webhook-to-Discord) to send data to some Incoming Webhook. There is also [IFTTT Rules](https://github.com/wekan/wekan/wiki/IFTTT) for some automations.
QA, both asking user and xet7 were online:
```
[18:33:29] <wekanuser> hello I have a wekan board that
never loads, I just get the spinner. all the other
boards are working fine. This happened after we moved
some subtasks from a subtask board to the main board.
any tips would be appreciated. thanks.
[18:33:58] <xet7> wekanuser: What Wekan version?
[18:34:45] <xet7> Can you move subtasks back to subtask board?
[18:42:02] <wekanuser> v 1.55.0. re: move tasks back to
subtask board - I can't, since the parent board will not load.
[18:42:35] <wekanuser> - I was in subtask board, and moved
manually each subtask over to parent board. Then went to
parent board and it will not load.
[18:43:28] <wekanuser> - the cards would not load on
the main board, but I was able to make an "export"
of the board from the GUI and re-imported it, to another
board but only a fraction of the stories and swimlanes were there.
[18:43:58] <wekanuser> - when I accessed the parent board
via the rest api, I see all my cards, looks like everything is there
[18:44:07] <wekanuser> - so something is hanging on loading the board
[18:44:32] <xet7> Do you still need subtasks on board?
[18:45:09] <wekanuser> no, since the subtasks on the subtasks
board have been moved, there should be nothing "linking" there
[18:46:11] <xet7> Do you see any subtask related in
exported JSON file? So you could remove subtasks from it before importing?
[18:47:06] <wekanuser> thanks, I will check
[18:47:34] <xet7> Does the exported JSON file have all data of
that board? You could check do you see same as with API
[18:47:56] <xet7> You can also create new board that is
similar structure of your exported board, and compare structure
[18:48:52] <xet7> Also please add new issue to
https://github.com/wekan/wekan/issues about what happened,
so somebody can think how to prevent that happening.
[18:52:53] <wekanuser> it appears the json file has all the data
[18:54:04] <xet7> Nice :) Then you can compare it with similar
working board, what is different
[18:54:39] <xet7> Does it have any custom fields?
[18:55:02] <xet7> sometimes removing custom fields makes import work
[18:56:05] <wekanuser> yes there are custom fields, I will consider
trying that. re: removing subtasks, you mean the subtask cards?
or the subtask references in parent cards?
[18:56:27] <xet7> Try first remove subtask references
[18:56:49] <xet7> compare to other exported board JSON that
does not have any subtasks
[18:57:38] <xet7> You don't need to try removing
custom fields yet, there has been some custom fields fixes
[18:58:14] <xet7> I would think that when there is
references to not existing subtasks then that could bring those problems
[19:10:37] <wekanuser> thanks, working on remove subtask refs'
[19:12:31] <wekanuser> I assume that is making
parentId :"" empty,
as I see only subtasks referencing parents,
not parents referencing subtasks
[21:54:39] <wekanuser> update: process of elimination
lead to the import board working if I remove all all
activities from the json file before import
[21:56:47] <xet7> Nice :) Then I think I should not
include activities in export.
[22:03:06] <wekanuser> is there an option to exclude
things from export? I only see the "BUTTON" that does an export
[22:06:16] <xet7> not yet
[22:07:19] <wekanuser> I am probing for possible bad activity item
[22:08:00] <xet7> Probably some activity types are not imported correctly
[19:22:59] <wekanuser> thanks for the help yesterday,
board has been restored. I will document my issue in a real ticket,
hopefully it will help someone else. Thanks again
[19:23:13] <xet7> :)
```