If you have an issue not covered here, [please report it](https://github.com/evennia/evennia/issues/new/choose) so it can be fixed or a workaround found!
- Mac users can use the [git-osx-installer](https://code.google.com/p/git-osx-installer/) or the [MacPorts version](https://git-scm.com/book/en/Getting-Started-Installing-Git#Installing-on-Mac).
When doing the [Git installation](./Installation-Git.md), some may be confused and install Evennia in the wrong location. After following the instructions (and using a virtualenv), the folder structure should look like this:
- One user reported a rare issue on Ubuntu 16 is an install error on installing Twisted; `Command "python setup.py egg_info" failed with error code 1 in /tmp/pip-build-vnIFTg/twisted/` with errors like `distutils.errors.DistutilsError: Could not find suitable distribution for Requirement.parse('incremental>=16.10.1')`. This appears possible to solve by simply updating Ubuntu with `sudo apt-get update && sudo apt-get dist-upgrade`.
confirmed work-around](https://gist.github.com/yograterol/99c8e123afecc828cb8c) seems to be to install the `redhat-rpm-config` package with e.g. `sudo dnf install redhat-rpm-config`.
- Some Mac users have reported not being able to connect to `localhost` (i.e. your own computer). If so, try to connect to `127.0.0.1` instead, which is the same thing. Use port 4000 from mud clients and port 4001 from the web browser as usual.
- If you get a `MemoryError` when starting Evennia, or when looking at the log, this may be due to an sqlite versioning issue. [A user in our forums](https://github.com/evennia/evennia/discussions/2637) found a working solution for this. [Here](https://github.com/evennia/evennia/issues/2854) is another variation to solve it.
- If you install with `pip install evennia` and find that the `evennia` command is not available, run `py -m evennia` once. This should add the evennia binary to your environment. If this fails, make sure you are using a [virtualenv](./Installation-Git.md#virtualenv). Worst case, you can keep using `py -m evennia` in the places where the `evennia` command is used.
- Install Python [from the Python homepage](https://www.python.org/downloads/windows/). You will need to be a Windows Administrator to install packages.
- When installing Python, make sure to check-mark *all* install options, especially the one about making Python available on the path (you may have to scroll to see it). This allows you to
just write `python` in any console without first finding where the `python` program actually sits on your hard drive.
- If you get a `command not found` when trying to run the `evennia` program after installation, try closing the Console and starting it again (remember to re-activate the virtualenv if you use one!). Sometimes Windows is not updating its environment properly and `evennia` will be available only in the new console.
you might have missed installing Python on the path. In the Windows Python installer you get a list of options for what to install. Most or all options are pre-checked except this one, and you may even have to scroll down to see it. Reinstall Python and make sure it's checked.
package for Python. A common reason for this error is that you are using a 32-bit version of Python, but Twisted has not yet uploaded the latest 32-bit wheel. Easiest way to fix this is to install a slightly older Twisted version. So if, say, version `22.1` failed, install `22.0` manually with `pip install twisted==22.0`. Alternatively you could check that you are using the 64-bit version of Python and uninstall any 32bit one. If so, you must then `deactivate` the virtualenv, delete the `evenv` folder and recreate it anew with your new Python.
- If you've done a git installation, and your server won't start with an error message like `AttributeError: module 'evennia' has no attribute '_init'`, it may be a python path issue. In a terminal, cd to `(your python directory)\site-packages` and run the command `echo "C:\absolute\path\to\evennia" > local-vendors.pth`. Open the created file in your favorite IDE and make sure it is saved with *UTF-8* encoding and not *UTF-8 with BOM*.
scratch), try to start with `evennia ipstart` instead. If you then see an error about `system cannot find the path specified`, it may be that the file `evennia\evennia\server\twistd.bat` has the wrong path to the `twistd` executable. This file is auto-generated, so try to delete it and then run `evennia start` to rebuild it and see if it works. If it still doesn't work you need to open it in a text editor like Notepad. It's just one line containing the path to the `twistd.exe` executable as determined by Evennia. If you installed Twisted in a non-standard location this might be wrong and you should update the line to the real location.
development. Timeout errors and the inability to run `evennia connections` may be due to your anti-virus software interfering. Try disabling or changing your anti-virus software settings.
