diff --git a/api/models/Agent.js b/api/models/Agent.js
index 963b99196d..c233faa7ad 100644
--- a/api/models/Agent.js
+++ b/api/models/Agent.js
@@ -39,14 +39,6 @@ const createAgent = async (agentData) => {
     category: agentData.category || 'general',
   };
 
-  // Handle empty support_contact object
-  if (agentData.support_contact && Object.keys(agentData.support_contact).length === 0) {
-    initialAgentData.support_contact = {
-      name: '',
-      email: '',
-    };
-  }
-
   return (await Agent.create(initialAgentData)).toObject();
 };
 
diff --git a/packages/data-schemas/src/schema/agent.ts b/packages/data-schemas/src/schema/agent.ts
index 90f629bd07..1fd330eb07 100644
--- a/packages/data-schemas/src/schema/agent.ts
+++ b/packages/data-schemas/src/schema/agent.ts
@@ -100,10 +100,7 @@ const agentSchema = new Schema<IAgent>(
     },
     support_contact: {
       type: Schema.Types.Mixed,
-      default: {
-        name: '',
-        email: '',
-      },
+      default: undefined,
     },
     is_promoted: {
       type: Boolean,